Monday, 19 March 2012

Don't take us for granted.............

I've just closed my Folksy shop, and am in the process of opening a new one on Etsy.

The reason? Well, Folksy decided to make some changes to the way they conduct business, without consulting their users or clients first. The changes in question have resulted in there being effectively no seller protection in place, even if you sell via PayPal, and send your parcels recorded delivery.

The only reson I found this out, was I had a spare 10 minutes, and was browsing the Folksy user forums - something I don't usually have time to do. There has not been a word from Folksy admin sent to us - and we pay them for using their service.

Now, I don't know about you, but I've always been of the mind that if a firm (or MP) doesn't deliver on your expectations, you vote with your feet.......... It seems more and more these days, companies take people for granted, and think they can ride roughshod over their clients and/or customers. A quick bit of prior communication would have been helpful, and, of course, for them to have got the conversion correct too.....or is that asking too much?

So, I'm gradually transferring all my stock over to my brand new Etsy shop, and the link down on the right has been changed accordingly. Not everything has been moved over yet, as some of the items I'm not too happy with the photography, so I want to refresh the images before posting them for sale again.

Meanwhile, pictures of all of my items are on Facebook, and if you want something, please, just put 'SOLD' under the picture, and send me a quick message.......

Etsy have been around a long time, and speaking to friends who use it as a marketing tool, they all seem to be very happy. The only drawback, is that it is huge, and primarily dominated by the American contigent. Ah well, I shall just have to work hard to get my stuff seen (and bought!)

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